Software for Swedish property management
Repairs and bookings. Under your own name.
Residents report faults on their phone and can see what happens next. You get a queue with status, priority and history. Bookings for the guest flat, sauna, communal room, parking and EV charging, with your own rules per resource.
One system rather than four: the resident app, case handling, the property register and the messages that go out, in one installation, on your own address and in your colours.
Case queue — sample data
Select a case
2026-0284
Water leaking under the kitchen sink
- Address
- Björkgatan 12, flat 1104
- Priority
- High
- Master key
- Yes, resident consented
- Status
- In progress
History — the resident sees this too
- Today 07:42Reported by the resident with a photo and description.
- Today 08:10Acknowledged by Anna Lindqvist. Priority set to high.
- Today 08:35Emergency plumber booked, arriving before 12:00.
Modules
One system for the whole job, that bends to how you already work.
The resident app and the manager console are the same installation over the same register. A repair report, the flat it concerns, the person who filed it and the message that went out are one set of data — not four systems that have to agree with each other.
What separates one manager from the next sits in configuration rather than in code: the address, the colours, the booking rules per resource, and which case categories you actually use.
Residents
- Report a fault, with a category and master-key consent
- The status and history of the case, without ringing anyone
- Email and SMS when something changes, in Swedish or English
- Booking the guest flat, sauna, laundry, communal room and EV charger
- Cancelling in the app, with the rules visible before you book
- Added to the home screen — nothing to download
The manager
- A case queue with status, priority and assignment
- Property register: buildings, flats, people, tenancies
- Import of that register from Excel or CSV, reconciled before it goes live
- Bookable resources with slot length, opening hours and quota per flat
- Cancelling on a resident’s behalf, and settling no-shows
- Residents invited by email, from your sender
- Switching between the portfolios that user is entitled to
Per customer
- Your own domain, or one under kvartera.se
- Logo, colours and a typeface from a fixed set
- Booking rules and quotas per resource
- Language per resident — Swedish and English
- No self-registration: accounts come from your register
Repairs
The time does not go on fixing the fault. It goes on answering where the case has got to.
Residents report on their phone
A photo, a description, and an answer on whether you may enter with a master key. The consent travels with the case, so the contractor does not have to ring and ask.
You get a queue, not an inbox
Status, priority and history per case. It is visible which cases have stalled and which addresses keep coming back.
Residents can see what is happening
Every status change is visible to whoever reported it. Those are the calls you stop taking: received, scheduled, resolved.
Bookings
The rules live in the resource, not in the head of whoever answers.
Guest flat, sauna, communal room, laundry, parking and EV charging. Per resource you set the slot length, the opening hours, how far ahead it can be booked and how many bookings one flat may hold at once.
The system says no instead of you. Two residents cannot take the same slot, and that is settled in the database — not by whoever happened to tap first.
Rules per resource — example
- Guest flat
- Free start and end, one booking per flat at a time, 180 days ahead.
- Sauna
- Two-hour slots between 07:00 and 23:00. One booking per flat at a time, 14 days ahead.
- EV charging
- One-hour slots, around the clock. Two bookings per flat at a time, 30 days ahead.
- Laundry
- Three-hour slots between 07:00 and 22:00. The booking does not open the door — the resource description says so.
The laundry room
The laundry room is bookable. The booking does not open the door.
If you have a booking board wired to the locks and the machines, we are the wrong answer — we would be a second place to look. If you have a list on the door or tags on hooks, we are the first thing that cannot fall off.
We have no integration with locks or machines, and we never write anything else. Key fobs and codes work exactly as before, and it says so in the resource description you write yourselves.
Getting started
Four steps, and none of them fall to the residents.
You send the property register
Buildings, flats and contact details in whatever format you already have. Excel or CSV is fine, and we reconcile the file with you before anything goes live.
We set up your profile
Name, logo and colours. Bookable resources and the rules for each. Your own domain if you want one, otherwise one under kvartera.se.
Residents are invited
By email or SMS, from your sender. Nothing to download — the app is added to the home screen. One flat can have several users.
Nobody signs themselves up
Only you know who lives where. So there is no self-registration — accounts are created from your register, and nobody else should own that fact.
Contact
Tell us how a repair report is handled with you today.
Write a few lines about the portfolio you manage and where the time goes today. We will reply with how that looks in the system, and book a call if it seems worthwhile.