Module M2
RunningWork orders
A case that needs work becomes an order for your own staff. The handler reviews it before the resident hears back.
What shapes this module
The case is the conversation with the resident; the order is the work. Completed work does not close the case.
For the manager
- Raise an order from a case
- Your own work orders on a phone
- Report completion with a note
- Accept it or send it back
- Lead times per property in the follow-up
Not built
External contractors, time and cost, photos, and orders with no case behind them. Part of the Cases module.
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